Agreements, Fees & Refunds
MigrateCA Immigration Resource offers a FREE consultation for the first 15 minutes of phone conversation with a first time client. For a discussion about a client's specific case, one-on-one consultations are scheduled by appointment and booked for a fee per hour. Depending on the client's circumstance, the Assessment Form will have to be completed by the client prior to the meeting. Before the scheduled consultation (either in person, via Skype, or over the phone), the client and the immigration consultant will sign an Initial Consultation Agreement, which covers expectations before and after the consultation. Clients can contact MigrateCA Immigration Resource by using the CONTACT PAGE or by BOOKING a consultation.
Should the client retain MigrateCA Immigration Resource’s services and upon the review by the immigration consultant that the case may qualify for any immigration programs, a formal Retainer Agreement that lists the services, fees, and specific terms and conditions of the engagement will be signed by both parties. Also, the fee paid for the Initial Consultation will be reimbursed if the Retainer Agreement is signed within 30 days after the initial meeting was done. Before forming a legal professional privilege with a client, any existing (or future) conflicts of interest will be determined. Fees are dependent on the type of immigration application you have. In accordance to ICCRC rules, payments are immediately deposited to a pooled trust account.
Fees are charged for MigrateCA Immigration Resource’s immigration consultation services and not for the Canadian government’s decision on an immigration application. Neither an immigration lawyer nor an immigration consultant can guarantee a successful immigration application. Only the Federal and provincial government decide on your application.
In case of a negative decision due to any reasons caused by the client and as detailed on the Retainer Agreement, fees cannot be refunded. Moreover, as per ICCRC’s regulations, contingency billing is not allowed (i.e., fees are paid only when the application is approved). Refund is only applicable for the portion of the agreement that has not been earned or worked on.
Granting of a visa or status and the time required for processing an application is at the sole discretion of the government and not the immigration consultant. If an application receives a negative result due to an error or omission made by the immigration consultant, part or all of the professional fees will be refunded less non-refundable fees. The fees paid are for services and any refund is strictly limited to the amount of fees paid less the non-refundable fees.
Applicable government fees are additional to the fees and are non-refundable. The Goods and Services Tax (GST) is extra. Any disbursements or costs (including taxes, credit card processing charges, bank transaction fees, etc.) related to a case apart from the retainer fee are also additional and non-refundable.
Consultation and retainer fees can be made through wire transfer, bank draft, by credit card (Visa, MasterCard, American Express, etc.) via secure online payment or over the phone, or by Interac e-Transfer if you live in Canada. Invoice and payment receipt will be provided.